Return of goods
Thank you, your return request has been saved under .
What's next?
We've sent a summary of your request to the email address provided ().
Send the goods you want to return to us in an unworn condition together with all tags to the address:
Freshlabels
Stanová 2
415 01 Teplice
Czech Republic
Don't forget to send us the request number in the shipment (you can write it on the box or enclose it on a piece of paper.
We recommend sending the shipment with the option of tracking its delivery to ensure that it has arrived.
Once we receive the shipment, we will send you a confirmation email. By law, we have 30 days to process the request, but in the vast majority of cases we manage it much faster.
We'll email you a report of the refund process and send the money back to your card or account.
