Return of goods

Thank you, your return request has been saved under .

What's next?

We've sent a summary of your request to the email address provided ().

Send the goods you want to return to us in an unworn condition together with all tags to the address:
Freshlabels
Stanová 2
415 01 Teplice
Czech Republic

Don't forget to send us the request number in the shipment (you can write it on the box or enclose it on a piece of paper.

We recommend sending the shipment with the option of tracking its delivery to ensure that it has arrived.

Once we receive the shipment, we will send you a confirmation email. By law, we have 30 days to process the request, but in the vast majority of cases we manage it much faster.

We'll email you a report of the refund process and send the money back to your card or account.

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